CONTACTING THE POLICE - NEW NON-EMERGENCY TELEPHONE NUMBER

From Monday 19th September 2011, 101 will be the non-emergency telephone number to contact Avon and Somerset Police and other Police Forces in the South West. 101 will replace the existing 0845 456 7000 non-emergency telephone number, although there will be a period when both numbers will be available. This is part of a national programme to make it easier for you to contact your local Police.

101 will be used for non-emergencies such as:

. Reporting crime.

. Contacting local Officers.

. Requesting crime prevention advice.

. Making us aware of Policing issues in your local area.

. Making an appointment with a Police Officer.

. For any other non-emergency.

Key Facts

. Calls to 101 from landlines and mobile telephones will cost 15p per call, irrespective of how long that call may last or what time of day you call.

. 101 will not replace 999 which will continue to be used for emergencies.

. Once 101 is launched across the country, members of the community will be able to contact any Police Force by dialling 101.

. People who are deaf, hard of hearing or speech impaired will be able to textphone 18001 101.